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Account Suspended
Your hosting account has been suspended due to a compliance, billing, or security-related issue. This action ensures the safety and integrity of our infrastructure and services.
Possible reasons for suspension:
- Violation of WashaHost Terms of Service
- Outstanding invoices or unpaid services
- Suspicious activity or security concerns
- Administrative or legal review in progress
All account data remains securely stored. Website, email, and database services are currently inaccessible.
How to restore your account:
- Check your email for notifications from WashaHost.
- Log in to your client area to review outstanding invoices or notices.
- Contact our support team to resolve the issue promptly.
Important: If unresolved within 15 working days, this account and all associated data may be permanently deleted in accordance with our Terms of Service.
Contact WashaHost
Email: support@washahost.com
Phone: +250 788 473 846
Billing: info@washahost.com
Hours: Mon–Fri, 08:00–18:00 (CAT)
Address: Kigali, Rwanda
Ticket System: Open a ticket